Care

Timber Veneer

Veneer uses the best, most interesting logs that may otherwise be unsuitable for furniture in their solid form and reduces material wastage. Veneer is more stable and resistant to conditions that affect solid wood such as warping, splitting or seasonal movement.

General Care

Dust regularly with a microfibre cloth For light cleaning, wipe the surface with a clean, damp cloth. Dry thoroughly with a microfiber cloth to prevent spotting.

Clean all spills immediately. Blot the spill with a lightly damp cloth, then dry thoroughly to avoid streaking.

The surface of your furniture should not come in contact with hot or moist/wet containers and materials. Use coasters, place mats, trivets, tablecloths and table runners to protect furniture surfaces from heat, stains and objects with abrasive finishes that may scratch your furniture.

Do not let spills settle on the surface as the moisture from spills and sweating from cold liquids can be quickly absorbed and mark the surface.

Do not leave objects in the same position on surfaces over long periods of time to prevent permanent discolouration. Avoid placing veneer furniture in brightly lit areas/in direct or reflected sunlight. Concentrated exposure to light can cause veneer to fade or split and is not covered by warranty.

Do not apply undue pressure on a veneer surface as this can leave permanent impression marks (i.e., by writing or a heavy object).

Liquids that contain alcohol (e.g. nail polish) may permanently stain veneer surfaces. If you choose to polish your furniture with a product/solvent, always test it first on a small, not seen area to trial how the veneer will react.

Solid Oak Timber

Oak wood has been used for furniture making for centuries. It is a strong, durable wood with a natural, warm tone that can readily take many finishes.

General Care

Dust regularly with a microfibre cloth.

For light cleaning, wipe the surface with a clean, damp cloth. Dry thoroughly with a microfiber cloth to prevent spotting.

Timber is naturally porous and all spills should be cleaned immediately. Blot the spill with a lightly damp cloth, then dry thoroughly.

The surface of your furniture should not come in contact with hot or moist/wet containers and materials. Use coasters, place mats, trivets, tablecloths and table runners to protect furniture surfaces from heat, stains and objects with abrasive finishes that may scratch your furniture.

Do not let spills settle on the surface as the moisture from spills and sweating from cold liquids can be quickly absorbed and mark the surface.

Do not leave objects in the same position on surfaces over long periods of time to prevent permanent discolouration.

If you choose to polish your furniture with a product/solvent, always test it first on a small, not seen area to trial how the timber will react.

Fabric/Upholstery

With proper care, your fabric upholstery furniture can last for many years.

General Care

Keep fabric away from direct sunlight as this will prevent UV damage to your fabric. Use curtains or blinds to protect your furniture.

Vacuum all fabric surfaces and cushions regularly to remove dust and dirt by using an upholstery brush attachment.

Do not rub, rather, gently blot with a damp clean cloth at the time that the spill occurs. In some cases, spot cleaning can cause a ring or fading. It is best to have a professional clean the entire piece or cushion casing to ensure uniform results.

Do not use abrasive detergents or chemicals.

Take special care when spraying household chemicals and products near upholstery. Applying non-commercial scented fabric fresheners, neutralisers and fabric protectors is never recommended.

Scotch guarding your upholstery will offer a higher level of protection, however please note that doing so may void any warranty. Ensure that the third party used for sealing offers their own warranty on their service.

Pilling may occur, this is not a fault, but a natural characteristic of woven fabric. Pills from fibre can be removed by using a pilling machine.

Glass and Mirror

General Care

Dust surfaces regularly with a microfiber cloth.

For light cleaning, use a damp clean, and soft cloth to wipe the glass and mirror in circular motions. Do not clean with extremely hot water, as this can cause thermal shock. Dry thoroughly with a microfiber cloth to prevent spotting and streaking. Always dry immediately after cleaning.

Do not use harsh solvents or abrasive products when cleaning, including household spray and wipe. 

Use coasters, placemats, trivets, tablecloths, and table runners to protect glass or mirrored surfaces & objects from heat, stains and objects with abrasive finishes that may scratch your furniture/homewares.

Do not saturate mirrors during cleaning or allow mirrors to remain wet over time. This can erode the adhesive between the glass and mirror frame. Always dry immediately after cleaning.

Do not use harsh cleaning products, including household spray and wipe as these can erode the finish on the mirror frame.

For wall mirrors, use D rings and screws for direct hanging and/or a hanging rail. Never place cord or wire through D rings to hang mirrors. When hanging mirrors, always refer to the product hanging instructions and if needed refer to a professional picture hanger to install the item.